Terms and Conditions Use of the bento123 Platform

Welcome to bento123.biz. This platform is operated by bento123 and provides online gaming services to eligible users. By accessing, registering for, or using any part of this platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

These terms govern the entire relationship between you and bento123, including use of the website, mobile app, games, promotions, and all related services provided through our platform. This agreement takes full effect from the date you first use the bento123 platform.

This document should be read together with the Privacy Policy and Responsible Gaming Policy ours, all of which form part of the overall agreement between you and bento123.

To register and use the bento123 platform, you must meet all of the following eligibility requirements without exception:

• You must be aged at least 18 years old or the age of majority recognised by the laws of your jurisdiction, whichever is higher.
• You must be an individual (not a company, corporate body, or any other entity) registering for personal use.
• You are responsible for ensuring that your use of this platform does not violate any laws or regulations applicable in your location.
• You have not previously been suspended, banned, or removed from any bento123 service for a terms violation.
• You are not registering on behalf of another person or using a false identity.

During registration, you are required to provide accurate, complete, and up-to-date information. bento123 reserves the right to conduct an identity verification (KYC) process at any time to confirm the accuracy of the information you provide. Failure to comply with the KYC process may result in your account being temporarily suspended until verification is complete.

Each bento123 user is permitted to hold one account only. Holding multiple accounts is strictly prohibited and may result in all associated accounts being closed and balances forfeited without compensation.

You are solely responsible for the security of your login credentials, including your username and password. bento123 recommends that you:

• Using a strong, unique password — a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Enabling two-factor authentication (2FA) via your account settings for added security.
• Not share your login credentials with anyone, including family members.
• Log out of your account after each session, especially when using a shared device.
• Immediately notify the bento123 support team if you suspect your account has been accessed without authorization.

Bento123 is not liable for any loss arising from unauthorised access caused by a user's own negligence in safeguarding their login credentials. However, if you promptly report any suspicious activity, our team will take appropriate action to protect your account.

Bento123 offers a variety of deposit methods suited for users in Malaysia, including FPX, DuitNow, Touch 'n Go eWallet, and GrabPay. All deposits are processed in real time or within the timeframe stated on the Deposit ours.

Terms related to deposits and withdrawals:

• All transactions must use a payment method registered in your own name. bento123 does not accept third-party payments.
• Minimum and maximum deposit and withdrawal limits are subject to your chosen payment method and your account verification level.
• Withdrawals will be processed within the stated business hours once all verification requirements have been fully met.
• Bento123 reserves the right to request additional verification documents before processing a withdrawal, particularly for amounts exceeding certain limits — this forms part of our Know Your Customer (KYC) procedure.
• Any attempt to manipulate the payment system, including initiating unauthorized chargebacks, will result in account termination and appropriate legal action.
• Funds in your bento123 account are for gaming purposes only and do not accrue interest.

All games available on the bento123 platform — including slots, fish shooting games, table games, and live games — are operated using a Random Number Generator (RNG) that has been audited and certified by an accredited independent body. This ensures every round is completely random and cannot be manipulated by any party.

• The outcome of each game is final and cannot be disputed unless a proven technical error occurred.
• In the event of a technical disruption or software error during a game session, bento123 reserves the right to void the affected round and refund the bet amount to the user's account.
• The use of automation software, bots, scripts, or any tools designed to gain an unfair advantage is strictly prohibited.
• Any attempt to exploit bugs or system vulnerabilities to gain an unfair advantage is a serious violation and will result in account termination and forfeiture of all wins obtained through such means.
• Bento123 reserves the right to limit bet or win amounts for certain games to maintain platform stability.

For details on the specific rules of each game, please refer to the help section within the relevant game interface or contact our customer support team.

Bento123 offers a variety of bonuses and promotions from time to time to reward both new and loyal members. All bonuses are subject to the specific terms stated alongside each promotional offer.

• Wagering requirements: Most bonuses carry wagering requirements that must be met before wins can be withdrawn. These requirements are clearly stated on each promotional offer.
• Valid period: All bonuses have an expiry period. Bonuses not used within the specified period will expire automatically.
• One offer per user: Each promotion may only be claimed once per user, per household, per device, or per IP address, unless otherwise stated.
• Misuse prohibition: bento123 reserves the right to void bonuses and related wins if a user is found attempting to exploit the promotions system through unauthorised means, including but not limited to opening multiple accounts.
• Promotional amendment: bento123 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

To keep the bento123 platform safe and enjoyable for all users, you agree not to engage in any of the following:

• Uploading, sending, or distributing content that is unlawful, obscene, threatening, defamatory, or disruptive to other users.
• Using the platform for any illegal activities, including money laundering or fraud.
• Attempting to gain unauthorised access to bento123's systems, servers, networks, or other users' accounts.
• Using or attempting to use any automated software, tools, or methods to access or use the bento123 platform.
• Disrupting or attempting to disrupt the normal operation of the platform, including DDoS attacks or any form of cyberattack.
• Impersonating any individual or entity, including impersonating bento123 staff.
• Sharing or selling access to your bento123 account to another party.
• Engaging in betting fraud or collusion with other users to gain an unfair advantage.

Violation of any of the above prohibitions may result in immediate account suspension or termination, forfeiture of all funds and wins, and/or appropriate legal action depending on the severity of the violation.

Bento123 takes user privacy seriously. How we collect, use, and protect your personal data is explained in detail in our Privacy Policy ours, which forms part of this agreement.

In summary, bento123 collects your personal data for the following purposes:

• Verifying your identity and fulfilling your KYC compliance obligations.
• Processing financial transactions securely.
• Providing effective customer support services.
• Sending relevant promotional information (with your consent).
• Improving the platform and user experience.

Bento123 will not sell or transfer your personal data to third parties for marketing purposes without your prior consent. Your data is protected using industry-grade encryption and stored on secure servers that comply with international security standards.

The bento123 website uses cookies to enhance your browsing experience. You can manage cookie settings through your browser; however, disabling certain cookies may affect some platform features.

You may close your bento123 account at any time by contacting our customer support team. Before closing, please ensure all valid funds have been withdrawn, as the closure process is final.

Bento123 reserves the right to suspend or terminate your account without prior notice in the following circumstances:

• Violation of any terms set out in these Terms and Conditions.
• Failure to submit the requested identity verification documents within the specified timeframe.
• Confirmation that information provided during registration is false or misleading.
• Activity suspected to be related to fraud, money laundering, or other financial crimes.
• Request from the relevant authorities.

In cases of termination due to a terms violation, bento123 reserves the right to withhold all or part of the account balance, subject to individual case assessment. bento123's decision in this matter is final and binding.

The bento123 platform is provided "as is" and bento123 makes no warranties, express or implied, regarding the continued availability, accuracy, or suitability of the platform for any particular purpose.

• Bento123 is not liable for any direct, indirect, incidental, or consequential loss arising from the use of or inability to use the platform, including but not limited to financial losses incurred in games.
• Bento123 is not liable for any damage or loss caused by internet service disruptions, user hardware failures, or external factors beyond our control.
• All game results are final unless a material technical error is proven to have occurred and verified by bento123.
• Bento123's maximum liability in any claim shall not exceed the total amount you deposited in the 30 days prior to that claim.

This agreement and any disputes arising from it are governed by the applicable legal jurisdiction. Any dispute that cannot be resolved through negotiation will be referred to binding arbitration.

Bento123 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon being published on this page.

For material and significant amendments, bento123 will endeavour to provide reasonable notice to users via registered email or in-platform notification at least 7 days before the amendments take effect, except in cases of emergency or urgent necessity.

Continued use of the bento123 platform after any amendments are posted constitutes your acceptance of the revised terms. If you do not agree with the amendments, you have the right to close your account and withdraw all your funds before the amendments take effect.